Play Store Paid App Wants Me to Pay Again

Ordering / Validation FAQ

General

• Is in that location a trial flow ?
• Do I need to pay for updates ?
• Where tin can I ask questions ?
• Tin I get an invoice from the developer ?

Play Store Version

• Why does the Play Shop version not support encryption ?
• Can I switch to the Straight-Purchase version ?
• I have a new phone/ROM, why is Play Store is asking me to pay once again for Tasker ?
• My card isn't accepted for payment, what can I do ?
• What can I practise about other downloading/authorizing/installing bug ?
• What if I accept to reinstall Tasker from scratch ?
• Can I motion Tasker to a dissimilar Google account ?
• What is internal error in Play Store ?
• What is the refund policy for Tasker ?
• How do I fix the error duplicate provider potency ?
• I have a Pre-Android-four.0 device, why isn't Play Store showing Tasker ?

Direct-Buy Version

• Can I switch my licence to a Play Store version ?
• How long do I have in order to validate Tasker ?
• What if I take to reinstall Tasker from scratch on the same phone ?
• Is Tasker transferrable to other devices ?
• What if I have a new phone ?
• And what if I upgrade my ROM ?
• What data does Tasker send during validation ?
• How do I install the Direct-Purchase version ?
• I don't know my code anymore, how tin I find it ?
• I become 'The server reports an internal error' when validating, what tin I do ?
• Why is Tasker suddenly complaining this it's not validated / Why is my update bank check failing ?
• Tin I somehow notwithstanding buy the direct-buy version ?
• Why is Tasker only sold via Play Shop now ?

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General

Is there a trial period ?

The straight download version offers a vii day trial period before any payment is necessary, and you can purchase the Play Store version (delete the trial first for the Play Store version) when information technology expires.

Do I need to pay for updates ?

No, all updates are gratuitous.

Where tin I inquire questions ?

There is a contact email in the awarding under Menu / Info / Support (for ordering/validation questions only delight!)

Can I get an invoice from the developer ?

Sorry, no, the developer of Tasker has not sold you anything. Yous need to contact the seller of the app for an invoice (Play Store), just as you lot would go an invoice from the shop, not the manufacturer, if y'all bought a pair of shoes.

Play Store Version

Why does the Play Shop version not support encryption ?

It is distributed by servers situated in the U.s. so is subject to their encryption consign laws.

Can I switch to the Direct-Buy version?

You cannot.

My card isn't accepted for payment, what can I exercise ?

This could be because Tasker is listed in GBP (Google won't permit a listing in $ for a non-United states of america programmer). Sometimes you but need to contact your credit-card visitor and ask them to authorize international purchases.

What tin I practise about other downloading/authorizing/installing issues ?

Problems with download e.yard. 'authorizing buy', and payment are always the result of a problem within Play Store and/or Google Checkout (the market payment processor). A developer has no control over these bug.

Y'all could try commencement:

1. go to Android'south App Management screen (Card / Settings / Applications / Manage Applications), select Running, click on Play Shop, click Clear Data
2. repeat for the Download Director application
3. reboot the telephone

Some problems tin be stock-still by merely cancelling the social club and trying again with a new purchase, though that might mean you can't cancel the second purchase if you don't similar the product.

Finally, please refer to Google's Play Store Back up service. There'due south a specific page on resolving download problems and many relevant posts on Downloading, Authorizing and Installing.

What if I have to reinstall Tasker from scratch ?

If you lot have a completely new device, you should be able to download Tasker once more without paying if you utilize the same Google account with the new device.

Tasker should should revalidate itself automatically (with an Net connection) after effectually 20 minutes. If it doesn't manage afterward a few days, information technology will first asking y'all to do it manually.

Tin can I motility Tasker to a different Google business relationship ?

Short Version:

The developer is non able to movement a Play Store version of Tasker to a new Google account, only Google can do that (just they won't).

Long Version:

For more than 5 years the developer handled repurchases manually while patiently waiting for the Google Megacorp with its endless resources to put in place a organisation for treatment this themselves (it's their account and purchase system).

Unfortunately the developer is no longer willing to take the relatively large amount of fourth dimension to process the increasing numbers of these repurchase requests.

Hopefully users tin can understand that this is not a job for the developer, that Google are dumping costs unfairly onto developers and that Google deserve any complaints nearly this, not the developer.

What is internal error in Play Store ?

Order processing for Play Store is extremely fault-prone. In many cases, an lodge will be cancelled with the status internal fault in Play Shop and no farther explanation is available.

Google have not responded to programmer queries about this.

When information technology happens, the payment is sometimes taken from the customer'southward bank account even though they still cannot download the application onto their device. In such cases:

• the programmer cannot refund the money because Checkout (Google's club processing system) thinks that no money has been paid
• the customer needs to contact Google's Play Shop support
• Play Shop support might say 'contact the developer and ask for a refund'. Information technology needs to exist made clear to Play Shop support that this is not possible and that the error lies with their social club organization.

If the club is cancelled without payment, it may even so exist possible to order Tasker by beginning clearing Play Shop and Download caches and trying again.

How practice I ready the error indistinguishable provider authorisation ?

This is about certainly because you've still got the trial version installed.

You lot need to delete the trial version via Android settings, restart the device so install from Play Store.

If you have configuration data to save, do Menu / Data / Backup kickoff, then Menu / Information / Restore afterward.

I accept a Pre-Android-4.0 device, why isn't Play Store showing Tasker ?

That's besides a mystery to the developer.

Nevertheless, according to some users Tasker tin be selected for downloading to the device via the website version of Play Shop and then subsequently download onto the device via the on-device Play Store app.

What is the refund policy for Tasker ?

When yous purchase from Play Store, you are subject to the Play Store refund policies. Please use Play Store'southward refund mechanism to request a refund.

The programmer does non in general give refunds after the period stipulated by Google, but that varies from case to example.

If you are unsure whether to buy Tasker, try the free trial first. The trial is likewise clearly linked from the app description in Play Store.

Straight-Purchase Version

Tin I nevertheless purchase the direct buy version?

You lot tin can in these situations:

• Majority Orders: 25 or more licenses.
• Patreon Supporters: bank check here.

Otherwise you cannot, because there is a big overhead for me as a single programmer to handle individual orders.

Why is Tasker only sold via Play Store now ?

App prices have been driven so low that the just way to make any profit is to make an extremely big corporeality of sales.

Any sales channel that has fifty-fifty a little bit of administrative overhead is therefore out of the question considering of the formula

large-number-of-sales 10 footling-overhead = large-overhead

A modest developer can't handle a large overhead.

I purchased the straight-purchase version a long time ago, but my license doesn't work on new Tasker versions. What can I do?

I acquired Tasker recently, but unfortunately I couldn't keep Tasker's old direct purchase licensing mechanism (the server belongs to the old possessor), so I had to come up with a new one. Y'all take three options:

1. You tin can backup your data, uninstall Tasker and then re-install information technology from Google Play
2. You can purchase a new direct purchase license from me and use a special direct purchase version of Tasker that I'll transport you. A new license is $four.
3. If you really want to, and you lot nonetheless have the quondam license, I can result a license with the new direct purchase organisation so yous can keep to use it. Delight note though, that you first purchased Tasker many years ago, and I didn't become the acquirement from that, so it would be dandy if you could support Tasker'southward evolution a bit more by purchasing this upgrade :)

Will I be notified of updates?

You will not. Yous will get a special download link when you contact me via email with the request to purchase the licenses.

What if I have to reinstall Tasker from scratch on the same phone ?

After download and install, Tasker should should revalidate itself automatically (with an Net connexion). Information technology should be able to think the club lawmaking from the SD card.

Is Tasker transferrable to other devices ?

Each society code is valid for one device at in one case. If you know y'all are moving to a new device, you tin can 'release' your order code via Menu / More than / Social club Validation / Release Code. The code volition and then be gratuitous to be entered in Tasker on your new device.

What if I have a new telephone ?

If you still take the old phone:

• release your code with Card / More / Order Validation / Release Key
• backup your profiles to SD with Menu / Data / Backup

On the new phone:

• download and install Tasker
• put the code in the box at Menu / More / Order Validation.
• if yous have revalidated Tasker on whatsoever device inside the last 5 days and didn't/couldn't release the lawmaking on the old device, you will need to contact the developer to get the code released (include the code in your request!)
• restore your one-time profile (if saved): Carte du jour / Information / Restore

Important Note: In March 2018 Tasker's programmer has changed. This ways that the direct purchase licensing mechanism changed equally well. Check here for more details.

And what if I upgrade my ROM ?

Information technology's unlikely that a change of ROM will change the Device ID. Just in case, you may wish to temporarily release your code via Menu / More / Order Validation / Release Code, and then revalidate subsequently the upgrade.

If you had an SD card in the device when you validated, Tasker should have remembered and restored your central the first time you starting time the UI after the ROM change.

What data does Tasker transport during validation ?

Order code, Device ID, Tasker Version, Android version.

How do I install the Direct-Purchase version ?

Please contact the developer.

I don't know my code anymore, how can I find it ?

If you no longer have your purchase email, yous should still be able to detect your club code from your Paypal or Checkout/Wallet account, it's part of the item description.

If yous have access to an old device where Tasker was previously validated, you may find a file chosen licence.txt in the Tasker directory on its secondary storage (e.g. SD). The file contains an encrypted re-create of the licence code. Placing that file in the Tasker directory should cause Tasker to call up the code from it.

I get 'The server reports an internal error' when validating, what tin I do ?

The well-nigh likely cause of this mistake is a 'proxy' server in-betwixt Tasker and the valiadation/market server. Information technology's probably not actually the validation server returning the error.

About all users accept gotten around this by using a wifi connection to validate instead of a Mobile Data connectedness.

Why is Tasker suddenly complaining this it'due south non validated / Why is my update check failing ?

If you had previously successfully validated, the most likely reason is that you've used a backup plan recently which has non correctly restored all of the data.

Have a look in Carte / More / Order Validation. If no lawmaking is shown in the box, y'all should update to the latest Tasker version.

Now y'all need to enter your validation code and click the Validate button (which will appear in one case you start entering the code).

If you can't remember the code, accept a expect here.

Can I switch my Direct-Buy licence to a Play Shop version ?

Sorry, no. The only way to go a Play Shop licence is to purchase via Play Shop.

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Source: https://tasker.joaoapps.com/faq-ov.html

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